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Feedback that Works: Coach With Conversations + Introductory Guidebook Package Offer

Introductory Offer: Feedback Guidebook Package FREE! (A $39.95 value for 4 Guidebooks to reinforce & support the receipt and delivery of SBI feedback)

This "Lead it Yourself" facilitator tool will serve as a guide to actively instruct others to deliver Situation-Behavior-Impact (SBI) feedback in real-world settings. The content is based on CCL’s proven SBI method for creating and giving developmental feedback that works. Included in this teaching aid are 50 tear-off sheets with tips for practicing feedback in the SBI style on one side and space to write a piece of SBI-style feedback on the reverse. The practice sheets will help people learn how to create and give effective developmental feedback.


Price: $50.00


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Table of Contents
myCCL Member Benefits

Feedback that Works: Coach With Conversations

How to Use These Cards Page 2
Types of Feedback 4
SBI Feedback 5
SBI Chart 6
Practicing SBI 7
Giving SBI Feedback 8
Receiving SBI Feedback 9
Possible Feedback Questions 10
Positive Impact Words 11
Negative Impact Words 12
Ten Common SBI Mistakes 13
Common SBI Mistake #1 14
Common SBI Mistake #2 15
Common SBI Mistake #3 16
Common SBI Mistake #4 17
Common SBI Mistake #5 18
Common SBI Mistake #6 19
Common SBI Mistake #7 20
Common SBI Mistake #8 21
Common SBI Mistake #9 22
Common SBI Mistake #10 23
SBI Practice Scenarios 24
Practice Scenario #1 25 A-B
Practice Scenario #2 26 A-B
Practice Scenario #3 27 A-B
Practice Scenario #4 28 A-B
Practice Scenario #5 29 A-B
Practice Scenario #6 30 A-B
Credits and Resources 31

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myCCL is a portal where leaders can connect to CCL resources and research. CCL's educational mission compels us to share as much of our organizational and individual leadership research with you as possible. There are three types of membership - Free, Premium, and Lifetime. All Open Enrollment participants receive a free membership providing them access to necessary pre-program assessments and post-program evaluations unique to the participant.


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