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Better Conversations Every Day™

Virtual Better Conversations Training

Personalized experience with a mentor coach makes Better Conversations Every Day the most impactful virtual experience of its kind. CCL’s Better Conversations Every Day is available to anyone who wants to improve their leadership, coaching, and communications skills without leaving the office. 

Working in virtual groups of 4, each led by an experienced, certified executive coach, you'll experience:

  • Best practices for building trust
  • Effective conversations
  • Achieving results in a virtual environment
  • In-depth discussion and practice 

This small group approach ensures active participation and engagement throughout the course, resulting in the fastest learning possible.

Program Details:

9 hours; 1-hour kick-off meeting on Day 1 followed by two half-day increments on Days 2 and 3. 
Average Class Size: 
24 participants, with a 1:4 coach to participant ratio.
A discounted price of $1,200 is available to organizations that enroll 3 or more. Please contact Client Services at +1 336-545-2810 to take advantage of this rate.







Listen to Understand

Ask Powerful Questions

Challenge & Support

Establish Next Steps & Accountability

1 hour

4 hours

4 hours

View dates and register below or contact Client Services at +1 336 545 2810 or

EmailEmail Item
Dates Offered
Registration Options
Program Requirements
Transfer & Cancellation Policy
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Date Location Offered By Cost  
09 Feb 21 - 11 Feb 21
Daily start time 1:00pm ET
Virtual CCL - North America $1,350 USD
Included in the above price
11 May 21 - 13 May 21
Daily start time 1:00pm ET
Live Online CCL - North America $1,350 USD
Included in the above price
31 May 21 - 02 Jun 21
Daily start time 8:00am CET
Virtual CCL - Europe 1,200€
Included in the above price

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There are three easy ways to register for an open enrollment program:

  1. Online: Our secure, online registration process allows you to select your desired program date and location, provide your contact and payment information, and submit your form directly through our Web site.
  2. Phone: Simply call Client Services in the region where your desired program is located: +1 336 545 2810 (North America), +32 (0) 2 679 09 10 (Europe), or +65 6854 6000 (Asia).
  3. Email, Postal Mail or Fax: Download a registration form in Adobe Acrobat (pdf) and submit as indicated on the form. Although available dates change regularly, the most current date and location availability is found on the Dates & Registration page for each program.

CCL programs are focused on providing tailored insights into your unique leadership style and abilities. As such completing any assigned pre-program materials or assessments is critical and required for program enrollment. Specific pre-program assignments will be communicated to you prior to your attendance and with ample time to completion. Because CCL wants to ensure the most accurate information some pre-program materials may not be made available until approximately 8 weeks before the program. Pre-course assignments are a central part of the program experience and their completion will directly impact your program experience and possibly your enrollment status.

Before a program begins, CCL incurs substantial administrative cost related to your registration. Therefore the following fees apply:

Number of Days
before program
Substitutions Allowed Transfer Fee Cancellation Fee
More than 30 days Yes (no fee) None None
15–30 days Yes (no fee) 25% of tuition 50% of tuition
Less than 14 days No 50% of tuition 100% of tuition


Transfers: Transfer requests must indicate the new date and/or new program the participant wishes to attend. 100% of the full tuition is non-refundable if:

  • The participant does not attend another program within 6 months of the original program start date.
  • The participant transfers more than 2 times.

Refunds: Any remaining balance of a cancelled program's payment can be applied to another CCL program within 6 months of the original program date. After 6 months, the balance is non-refundable.