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Frontline Leader Impact

Professionals talking during the Frontline Leader Impact program

Frontline Leader Impact is a virtual 18-hour leadership training experience delivered over 6 weeks in a self-paced journey, guided by a leadership expert.

The program is designed to transform frontline managers into leaders by developing these 6 critical skills for success:

  • Self-Awareness
  • Learning Agility
  • Communication
  • Political Savvy
  • Influencing Others
  • Motivating Others

Frontline Leader Impact brings together CCL’s world-class, research-driven content and experienced faculty with an intuitive online learning platform.

This program inspires participants to view the content through the lens of a business or career issue that can be addressed in the near term. The learners will have an action plan to take back to their organization to implement — achieving real benefit and impact on the organization. 

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Dates Offered
Transfer & Cancellation Policy
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Date Location Offered By Cost  
01 Feb 21 - 15 Mar 21 Virtual CCL - North America $1,500 USD
Program Full
Included in the above price

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Before a program begins, CCL incurs substantial administrative cost related to your registration. Therefore the following fees apply:

Number of Days
before program
Substitutions Allowed Transfer Fee Cancellation Fee
More than 30 days Yes (no fee) None None
15–30 days Yes (no fee) 25% of tuition 50% of tuition
Less than 14 days No 50% of tuition 100% of tuition


Transfers: Transfer requests must indicate the new date and/or new program the participant wishes to attend. 100% of the full tuition is non-refundable if:

  • The participant does not attend another program within 6 months of the original program start date.
  • The participant transfers more than 2 times.

Refunds: Any remaining balance of a cancelled program's payment can be applied to another CCL program within 6 months of the original program date. After 6 months, the balance is non-refundable.