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Communicating Across Cultures

The wrong word, the wrong gesture, the wrong impression—cross-cultural blunders can have serious business consequences such as lost customers, lost relationships, and lost opportunities. Managers can gain skill in communicating across cultures by reviewing their own cultural conditioning, examining their experiences with other cultures, watching for discomfort that can signal cultural differences, and modifying their approach to communication.

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Product Specifications
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Product Specifications:

  • Publisher: CCL Press
  • Stock Number (Print): 406
  • Stock Number (eBook): 406e
  • ISBN Number (Print): 978-1-882197-59-0
  • ISBN Number (eBook): 978-1-932973-06-8
  • Author: Don Prince, Michael Hoppe
  • Copyright: ©2000
  • Number of Pages: 30 Pages

Available from CCL Press as an individual guidebook in both print and Adobe Digital Edition eBook formats.

This guidebook is also part of the Full eBook Collection digitally and the popular Ideas Into Action Guidebook Series in print.

Each guidebook in the Ideas Into Action Guidebook Series is aimed at managers and executives who are concerned with their own and others' development, and gives specific advice on how to complete a development task or solve a leadership problem.

See Executive Guidebook Reader here for executive summaries of all guidebooks in the Ideas Into Action Guidebook Series.

Table of Contents

Communicating Across Cultures, CCL Press, 2000
When Being Yourself Isn't Enough 7
Anticipate and Adapt to Cultural Differences 8
Listen and Watch for Cultural Differences 14
Speaking and Writing Across Cultures 19
What's in a Name 22
Using Humor Appropriately 24
Communicate Respect for Other Cultures 25
Expanding Horizons 27
Suggested Readings 28
Background 29
Key Point Summary 30

This guidebook is available for eBook purchase and download from Apple's iBookstore; Amazon's Kindle; Google eBooks; Sony iStore, and other reputable distributors of eContent.