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Active Listening: Improve Your Ability to Listen and Lead, Second Edition

Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders.

In this new edition, we’ve added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today’s world.

Translations of the First Edition are available in the following languages. Translations of the Second Edition are coming soon.


Price: $15.95


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1 of 1 Reviews
  07/08/2015  |  druidegg
This is a great book and one that I reach for when I am working to get a group of people all on the same page to get projects underway.

Product Specifications
Table of Contents

Product Specifications:

  • Publisher: CCL Press
  • Stock Number (Print): 471
  • Stock Number (eBook): 471E
  • ISBN Number (Print): 978-1-60491-936-3
  • ISBN Number (eBook): 978-1-60491-937-0
  • Author: Center for Creative Leadership
  • Copyright: ©2019
  • Number of Pages: 68 Pages

Available from CCL Press as an individual guidebook in both print and Adobe Digital Edition eBook formats.

This guidebook is also part of the Full eBook Collection digitally and the popular Ideas Into Action Guidebook Series in print.

Each guidebook in the Ideas Into Action Guidebook Series is aimed at managers and executives who are concerned with their own and others' development, and gives specific advice on how to complete a development task or solve a leadership problem.

See Executive Guidebook Reader here for executive summaries of all guidebooks in the Ideas Into Action Guidebook Series.

Table of Contents

Active Listening: Improve Your Ability to Listen and Lead, Second Edition, CCL Press, 2019
Listening and Leadership 1
The Active Listening Skill Set 13
Barriers to Active Listening 25
Active Listening and Virtual Communication 31
How to Improve Your Listening Skills 39
Leading with Active Listening 55
Suggested Resources 60
Background 61